
Reinforcing its commitment to the south India market, after the recent launch of new flights to Coimbatore, IndiGo, India’s leading low-cost carrier, has announced Trivandrum as its new destination. India’s best on-time performer will now connect the Kerala hub to Delhi, Kochi, Chennai and Hyderabad. The new flights are designed to cater to business and leisure travelers who are constantly on the lookout for new and affordable flying options. Commencing on January 02, 2011, these new services will further consolidate IndiGo’s position as the fastest growing airline in India, with its 221flights connecting 24 destinations across the nation. Adding another destination to its route, IndiGo aims to extend its hassle-free service to new and existing customers.
Elaborating on the new route expansion in south India, Aditya Ghosh, President, IndiGo said, “Just like Coimbatore, Trivandrum is a key market for IndiGo in southern India. With rising business and tourism stemming from the southern hubs, IndiGo is determined to provide the best travel experience to all those who wish to fly these destination. We are looking at providing affordable fares on these new routes for 6E travelers. It is our constant endeavour to provide more flexibility of choice for our customers as IndiGo continues to offer them on time, hassle free and always affordable flying experience”
With these new flights, there will be new non-stop flights between Delhi-Kochi, Kochi-Trivandrum, Chennai-Trivandrum, and Hyderabad will also connect with Trivandrum via Chennai. While Delhi–Trivandrum will be a new route, Chennai & Hyderabad will have a third non-stop flight.
Additionally, IndiGo recently launched its ‘Good Karma’ campaign, in partnership with ‘Save the Children’, a non-government organization (NGO). Through this initiative, IndiGo aims to extend its support to lesser privileged children, and help them meet their basic requirement of good education, food and health. The success of this programme will largely depend upon all 6E passengers flying everyday, through a contribution of Rs 10. For more information please visit our official website: www.goindigo.in.
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Establishing the growing importance of emerging domestic sectors from south India, IndiGo, India’s favourite on time performer, has announced Coimbatore as its new destination. India’s largest low-fare carrier will now connect Coimbatore to the metros of Chennai, and Delhi. The new flights resonate the airline’s expansion plan, and the month-on-month growth IndiGo has seen in the domestic skies. Commencing on November 30, these new services will further consolidate IndiGo’s position as the fastest growing airline in India, with its 207 flights connecting 23 destinations across the nation. Both corporate and leisure customers travelling from Coimbatore will now have the opportunity to experience the hassle-free, on-time performance that IndiGo is synonymous with.
Speaking on the launch of Coimbatore as a new destination, Aditya Ghosh, President, IndiGo said,“ Expanding operations in South India is in line with our growth strategy in the Indian market, and Coimbatore is a key market for us. We are looking at providing affordable fares on these new routes for 6E travelers. IndiGo will continue to expand its network to meet the requirements of both business and leisure travelers wherever they demand it. It is our constant endeavour to provide more flexibility of choice for our customers as IndiGo continues to offer them on time, hassle free and always affordable flying experience”
Additionally, IndiGo recently launched its ‘Good Karma’ campaign, in partnership with ‘Save the Children’, a non-government organization (NGO). Through this initiative, IndiGo aims to extend its support to lesser privileged children, and help them meet their basic requirement of good education, food and health. The success of this programme will largely depend upon all 6E passengers flying everyday, through a contribution of Rs 10. For more information please visit our official website: www.goindigo.in.
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IndiGo, India’s favourite on time performer, is further enhancing its customer experience with the launch of 13 new flights on its network. Starting today, India’s largest low-fare carrier, will operate its second flight from Delhi to Jammu, and Delhi to Srinagar route. Commencing on November 18, the airline will also add new flights connecting Ahmedabad, Hyderabad, Chennai, Kolkata and Agartala. The airline will now operate its daily non-stop flight between Ahmedabad and Hyderabad, 2nd daily flight between Hyderabad and Chennai, 3rd non-stop flight between Kolkata to Agartala, and 2nd non-stop flight between Kolkata to Ahemdabad.
These new services will expand IndiGo’s presence in the Indian skies, with its 207 flights connecting 22 destinations across the nation.
Speaking on the addition of new routes to its services, Aditya Ghosh, President, IndiGo said, “In line with our endeavor to meet the requirements of both business and leisure travellers, we have introduced additional flights from Jammu and Srinagar, Ahemdabad, Agartala, Chennai, Hyderabad and Kolkata. It gives me immense pleasure in announcing these new frequencies, which will provide even more flexibility of choice for our customers, and connect these destinations across India.”
IndiGo, also recently announced its winter schedule strategy, and the airline has outlined multiple measures to minimize flight disruptions and cancellations arising from bad weather conditions. For more information, please visit our official website, www.goindigo.in.
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Taking the joy of celebrating Children’s Day to a more meaningful level, India’s coolest airline, IndiGo, has launched its ‘Good Karma’ campaign, in partnership with ‘Save the Children’, a non-government organization (NGO). The special initiative, for lesser privileged children, will honour the spirit of childhood, wherein all 6E passengers will have the opportunity to contribute to their welfare, and collectively help them get provide good basic necessities of life including: quality education, protection, and health.
A first of its kind initiative, this programme is purely voluntary for IndiGo passengers, who can contribute Rs. 10 while making a booking on IndiGo website. Passengers’ contribution will be added to the total fare of the ticket, and will be given to ‘Save the Children’. Travellers keen to participate in this initiative can simply visit the ticketing page on the airline’s official website www.goindigo.in, and tick on the box called ‘Good Karma’ at the time of booking.
Expressing his delight on this initiative, Mr. Aditya Ghosh, President, IndiGo, said “Good Karma is our small step towards nurturing needs of the nation’s children. Through this initiative, we aim to extend our support to lesser privileged children, and help them meet their basic requirement of good education, food and health. The success of this programme will largely depend upon all 6E passengers flying everyday, through a contribution of Rs 10. I humbly request all passengers to actively participate in this act, and help us walk a mile with these children.”
For IndiGo, this initiative marks a milestone that celebrates the joy of being a child. In fact, as a part of airline’s overall employee growth initiative, IndiGo also extends the IndiGoReach programme to its staff, offering them the opportunity to contribute to a social cause. As an organization that reflects simplicity, stability & growth for employees and its partners, IndiGo has always stepped forward to make a difference in someone else’s life.
Commenting on the IndiGo- Save the Children partnership, Mr Thomas Chandy, CEO, Save the Children, said “We are delighted to partner with IndiGo as it gives an opportunity to thousands of IndiGo passengers to help children from marginalised communities. Collectively, IndiGo flyers will help Save the Children make a positive difference to the lives of thousands of children across India.”

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Having already bagged prestigious awards in 2010, including the NDTV Profit Business Leadership Award, Skytrax World Airline Award, and TAAI Travel Awards, IndiGo has set the benchmark for domestic skies by being voted as the Best Low Fare Airline – Domestic, by Air Passengers Association of India (APAI).
Recognised as India’s only national, and non-profit organization in the Indian aviation Industry, APAI is dedicated to the welfare of the air passengers in India. APAI commissioned an independent passenger survey for those who travelled domestic carriers from India’s busiest sectors. The APAI evaluates on the basis of six criteria – value for money, punctuality, connectivity, safety, refunds, and baggage handling.
The award was presented to IndiGo at a function in Chennai on September 18, 2010. Expressing his gratitude at receiving this recognition, Mr. Aditya Ghosh, President, IndiGo said, “We are ecstatic and yet humbled. This is special since it comes from our customers who have recognised us for what we try and do every day … which is delivering on what we promise. The IndiGo team would like to thank its customers for making us number one yet again; after all, independent and unbiased public choice awards are what make us want to achieve more.”
Ghosh added “We dedicate this award to the over 21 million passengers that we have flown with IndiGo till date. All we want say is – Thank you!”
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Tata AIG General Insurance Company Limited is all set to offer an insurance package called Domestic TravInsure to the passengers of IndiGo, the award winning low fare airline, who travel on any route within its network. Available at a compelling price of Rs.129/- this service can be availed by IndiGo travelers who book their tickets on the official IndiGo website www.goindigo.in, starting August 24, 2010. Tata AIG Domestic TravInsure is designed to provide complete ‘emergency accidental medical reimbursement’ to passengers in case of any unforeseen incident and also includes other covers that help take care of routine worries associated with air travel.
Speaking on this tie up with Tata AIG, Aditya Ghosh, President, IndiGo said, “It is our endeavour to make customer experience the best it can be, and this partnership is another step towards that objective. Tata AIG Domestic TravInsure is an offering that reflects what IndiGo stands for – low fares, yet an unmatchable customer experience. Domestic TravInsure, besides covering the passengers’ medical expense during any unforeseen incident, is affordable and optional too.”
In fact, the USP of this product is that it includes travel by all modes of transport within a validity period of 30 days from the date of travel. So, with this unique policy the customer is not only insured during the travel with IndiGo but during the entire trip.
Elaborating on the partnership, Mr. Gaurav D. Garg, CEO and Managing Director, Tata AIG General Insurance Company Ltd said “The Indian travel industry has been growing leaps and bounds in the last few years. Indians have become both time and convenience conscious. They now prefer to travel by air over other modes. As they travel more they also need to feel safe and secured. Tata AIG is happy to partner with IndiGo, one of India’s leading airlines. This tie up will help us reach out to the IndiGo customers, helping them travel worry free. This relationship will also help us strengthen our position in the domestic travel insurance market”
For IndiGo, a great customer experience is what determines success. To ensure a hassle-free and comfortable journey for its fliers, IndiGo also serves a wide range of food and beverage items, and offers an attractive collection of desirable in-flight merchandise for sale at compelling prices. It also gives its passengers the freedom to pre-assign seats and choose seats with extra legroom and avoid check-in lines with the use of Q-busters. Additionally, IndiGo today is the only Indian airline with a ‘boarding ramp’.
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Recognizing IndiGo’s contribution to the Indian aviation sector and the nation’s overall GDP, NDTV Profit has conferred the prestigious NDTV Profit Business Leadership Award 2010 to the country’s youngest and fastest growing airline. This award marks IndiGo’s continued success in the Indian skies, and the strategy that has defined its unmatched performance in the region.
Mr. Aditya Ghosh, President, IndiGo, received the award from the Hon’ble Union Finance Minister, Mr. Pranab Mukherjee, at a gala event in Mumbai today. The prestigious jury, comprising industry stalwarts, such as Dr. Prannoy Roy, Chairman, NDTV, Kalpana Morparia, CEO, JP Morgan India, and Naina Lal Kidwai, Country Head, HSBC India, among others, recognized and honored organizations and business leaders who have played a significant role in shaping the Indian economy. The objective of the awards was to salute leaders who have fuelled India's journey to the forefront of the world economy, in an ethical manner.
On receiving the award, Aditya Ghosh, President IndiGo said, “We feel absolutely delighted to be recognized for all the unrelenting effort that the IndiGo team puts in. We are the youngest airline in this country and to be included in such an august gathering of business leaders is a great feeling. This is special in many ways – being chosen amongst the entire industry, winning it second year in a row and receiving it from none other than the Finance Minister, Mr. Pranab Mukherjee!”
Ghosh added, “I accept this award on behalf of each and every member of team IndiGo, whose passion and commitment are the key reasons for making us who we are. We are proud to have redefined Indian aviation. But we have a long way to go and we will continue to work hard to achieve even higher standards of excellence. And we are grateful to our customers and travel partners for their constant support and encouragement!”
The NDTV Profit Business Leadership Awards have had been instituted to award organizational excellence, and promise to acknowledge the brightest Indian organizations that have emerged leaders in their respective verticals.
The judging process was divided into 6 stages such as: Finalization of award categories , Collation of Nomination Universe, Filter Nominees – rank short listed entities, Define parameters and assigning weights, Questionnaire Rollout, Nomination Process Review & Jury Meeting Preparation and Evaluation by Jury. In the final stage, a renowned jury debated over the nominees companies and identified the winners.
Along with the NDTV Profit team, the business process advisors decided on the final list of award verticals across domains. The basis of deciding the verticals was to include the high growth industries that form a significant part of India's GDP. A total of around 900 companies were screened and IndiGo was shortlisted as a nominee in the category of aviation.
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Globally established fashion designer Rajesh Pratap Singh, and stylist Ambika Pillai, have partnered to give IndiGo, India’s largest low-fare carrier, a chic, new look. The cabin crew of India’s coolest airline is all set to don an international look with their deep blue tunic and IndiGo blue hats!
The well-styled, clean cut tunic has been designed by none other than Rajesh Pratap Singh, who has given Indian designs the perfect international touch, making his clothing line one of the most popular ones in the fashion fraternity today. Somewhere between a tennis and a shirt dress, the tunic is bi-colour … navy with a highlight of indigo on the belt. Functional and timeless elegance, the new uniform is "No nonsense" in line with the spirit of the airline.
Literally, to top it all is the use of a hat for the very first time in India. It’s an IndiGo blue hat with the IndiGo cabin crew wings proudly displayed on it.
Subtle style and graphic elements have been used. Style lines have been used keeping in mind comfort and stretch for the ease of movement. Various technical functional requirements of the in-flight environment have been incorporated.
Before Rajesh Pratap embarked on creating this masterpiece, design inputs were taken from in-flight crew and senior management to create a single piece garment to address the identified "on the job" requirements. No multiple layers. A single garment, light and easy.
Delighted with the final product, Rajesh Pratap Singh said, “"It has been a pleasure working with a super professional organization such as IndiGo. We have tried to give our best keeping the requirements and the spirit of the airline in mind. “ He added, “One thing I can say with experience - they really take their motto ‘On-Time is a Wonderful Thing’ seriously! I sincerely hope Team IndiGo enjoys their new uniform.”
Once the uniform was ready, celebrity hair and makeup artist Ambika Pillai who has groomed models, Bollywood celebrities, fashion designers et al, and has won multiple awards for her commendable achievements was brought in to give the crew a new global look that reflected new India and its global aspirations. Ambika translated the look of the models featured in the recent IndiGo TV commercial made by Weiden+Kennedy onto the flight attendants. Ambika Pillai has broken ground this time by coming up with a standard and unique IndiGo look for all the girls with a set short hair style. This is a pioneering effort that has never been done before in keeping with the high standards that IndiGo has set since its inception four years ago. The makeup is a beautiful pink and brick red color on the lips and nails makes a remarkable statement and the eyes are nude with a pull out liner, thus creating an entirely new look for the IndiGo cabin crew.
Ambika Pillai has had a long-standing association with IndiGo since she was involved in creating the original look as well at the launch of IndiGo four years ago. Commenting on her association with IndiGo, she said “It is always such fun to work with the IndiGo team. I am so happy to be back! IndiGo is known for its consistency and professionalism but they are always open to new ideas. This new look is truly global.”
Aditya Ghosh, President, IndiGo, said, “We are very excited with the new look. I am confident that our guests will love it too. It’s a reflection of the new India, which is confidnient and comfortable with its roots and has global aspirations. Our employees are the finest in the business and they deserve every bit of this classic and elegant cool look. Rajesh and Ambika have done a phenomenal job. You look at the girls in the new uniform and can’t help but just say … Wow!”
All-in-all, the new uniform, the hats and look oozes oomph and yet is classy, elegant and uber-cool! India’s coolest airline now has India’s hottest looking crew!
As India’s coolest and fastest growing airline, IndiGo has constantly re-defined the standards in the airline business, and the brand new uniform is a reflection of the cool, chic image that customers and partners associate the airline with. For IndiGo, the uniform re-vamp is yet another effort to enhance the entire customer experience courteous, hassle free and cool. Associated with crisp advertising campaigns, widest range of food items amongst any domestic airline, fun packaging, irresistible in-flight merchandise, and innovations such as Q busters and boarding ramps, IndiGo has constantly focused on new initiatives to make domestic travel a worthwhile deal for Indian travelers.
As the youngest, yet fastest growing airline in India, IndiGo has flown over 21 million passengers in four years.
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After bagging the prestigious Skytrax World Airline Award for being the best low cost airline of India & Central Asia at the World Airline Awards, IndiGo marks a double milestone this year by winning accolades from the Travel Agents Association of India (TAAI) for being the Best Domestic Low Cost Service Airline for the Year 2010. One of the most reputed awards in the industry today, the TAAI Travel Awards honor and recognize the contribution made by the airlines, hotels spas, technology providers, and tourism organizations. IndiGo’s winning streak reflects the confidence that travel agencies and our customers have in its operations and performance.
Accepting the TAAI award, Aditya Ghosh, President, IndiGo said, “We sincerely appreciate this recognition and the faith that the travel agency community have bestowed upon us. We value the contribution of our travel partners in making us the fastest growing airline in the country. Their strong endorsement and support has helped IndiGo carry over 21 million satisfied customers in our 48 months of operations. I hope that as we grow and continue to work together, our travel partners will feel good about their association with IndiGo and profit from it too!”
Continuing its successful journey in the Indian skies, IndiGo is further enhancing its customer experience through the induction of 28th new A320 into its fleet, and the launch of six new flights on its network. India’s largest low-fare carrier, will operate its seven daily non-stop services from Delhi-Mumbai, and two daily non-stop services between Mumbai – Nagpur, and Mumbai – Goa. The new flights will provide increased frequencies on the routes and offer greater travel options for its customers. Commencing one day after Independence Day, on August 16, the new services will further consolidate IndiGo’s position as the fastest growing airline in India, with its 188 flights connecting 22 destinations across the nation.
Speaking on the addition of new routes to its services, Aditya Ghosh, President, IndiGo said, “Having flown over 21 million passengers and over 150,000 flights since launch, IndiGo has achieved immense support and encouragement from all across the network, and continues to show steady growth. It gives me immense pleasure in announcing these new frequencies from Mumbai, Delhi, Goa, and Nagpur, which will provide even more flexibility of choice for our customers, and connect these destinations across India.”
In keeping with its promise of courteous and hassle free service at low fares, along with its stellar on on-time performance and convenient schedules, IndiGo serves a wide range of food and beverage items and also offers an attractive collection of desirable in-flight merchandise for sale at compelling prices. It also gives its passengers the freedom to pre-assign seats and choose seats with extra legroom and avoid check-in lines with the use of Q-busters.
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 With effect from July 22, 2010, the check-in counters for all IndiGo flights operating across 22 destinations, will close 45 minutes before departure, against the previous time frame of 30 minutes. Passengers from Delhi, Mumbai, Chennai, Coimbatore, Hyderabad, and other centers will be notified of this development, via sms, e-mails, and the airline’s travel trade partners through IndiGo’s Operational Control Centre (OCC).
On-time performance is core to IndiGo, and is one of the three values that the airline stands for. We request passengers to arrive well in time to check-in, so that routine procedures and formalities like security checks and boarding 6E flights can be completed on time.
This move is in compliance with the directions and procedures specified in Air Transport Circular 10 of 2009 issued by the DGCA, and will also help the airline to minimize operational disruptions
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 IndiGo, the award-winning low-fare domestic airline has announced the induction of yet another new Airbus-320 and with this induction, IndiGo will launch six new flights on its network. The low-cost carrier will operate its 2nd daily service between Delhi-Chennai, and 3rd daily non-stop service between Chennai-Kolkata and Kolkata-Guwahati sectors. The new flights will provide increased frequencies on the routes and offer greater travel options for its customers. Commencing on June 22, the new services will expand IndiGo’s presence in the Indian skies, with its 182 flights connecting 22 destinations across the nation.
Speaking on the addition of new routes to its services, Aditya Ghosh, President, IndiGo said, “In line with our endeavor to meet the requirements of both business and leisure travelers, we have introduced additional flights from Chennai, Kolkata, Delhi and Guwahati. It gives me immense pleasure in announcing these new frequencies, which will provide even more flexibility of choice for our customers, and connect these destinations across India.”
IndiGo also recently launched flights on two new sectors – Bangalore-Kochi, and Kochi-Kolkata, started operations of its 5th flight on the Delhi-Kolkata route, and 3rd non-stop flight on the Kolkata-Bangalore sector.
To ensure a hassle-free and comfortable journey for its fliers, IndiGo serves a wide range of food and beverage items and also offers an attractive collection of desirable in-flight merchandise for sale at compelling prices. It also gives its passengers the freedom to pre-assign seats and choose seats with extra legroom and avoid check-in lines with the use of Q-busters. Additionally, IndiGo today is the only Indian airline with a ‘boarding ramp’.
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 InterGlobe Enterprises has been yet again voted as one of “India’s Best Companies to Work for” for the year 2010 in a study done by Great Places to Work ® Institute in partnership with The Economic Times. This is a hat trick for InterGlobe. It has also been ranked as No. 1 in the Transportation Industry.
This study looked at a workplace from 2 lenses - Trust Index ® and Culture Audit ®. Trust Index is a questionnaire for employees, containing 60 statements & 2 open-ended questions, takes about 15 minutes to complete & carries 2/3rd weightage. This questionnaire is administered, preferably online, to a randomly chosen set of employees. Culture Audit has two questionnaires for the Management, seeking both qualitative and quantitative data. While the quantitative data is used to study emerging trends, the qualitative data is analysed using a structured process & carries 1/3rd weightage
Expressing his delight at achieving this feat, Mr Harish Gandhi, Group Head of Human Resources, InterGlobe said, “Employees are the hallmark of our ecosystem at InterGlobe, and we believe in providing them a truly world-class place to work. This recognition is a definite milestone in our corporate journey, and recognizes the company as an Employer of Choice”.
Mr. Kapil Bhatia, Chairman of InterGlobe said, “I gratefully acknowledge and thank each one of my colleagues for their unique contribution in achieving this success. The Survey results for this year indicate the growing trust and faith that our employees place in our time-tested organizational values of integrity, trust, relationships, dedicated perseverance and also associating special meaning to work and treating it as more than just a job.”
In fact, IndiGo which constitutes close to half of InterGlobe’s workforce, constantly works towards developing employee growth opportunities that make the profession of flying a fruitful and satisfying one for all those who are associated with the airline. IndiGo follows open door policies and a transparent system that allows them to voice their concerns directly and without fear of retribution. The low-cost carrier also has several employee oriented programmes – including flexible working hours, the employee assistance programme for flight attendants, employee townhalls, a well-established performance management system, leadership training and other ongoing training modules – that are designed to enable employees to grow not only as airline professionals, but as individuals.
Visibly delighted, Mr. Aditya Ghosh, President, IndiGo (who is also a member of InterGlobe’s Executive Committee) said “This has to be our favourite award because the voice of the employees is the only thing that matters here. There are some great companies here and to be included in this exclusive club is an honour in itself. At IndiGo, our constant endeavour is to create an environment where everyone can push their limits, explore their boundaries and feel good about what they are doing. The big success is when each one of us feels that it’s been well worth our while and we all have a irreplaceable role in making this incredible dream come true!” Ghosh added, “I feel privileged and lucky to be able to work with such a fantastic set of colleagues at IndiGo!”
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IndiGo, the award-winning low-fare domestic airline that is redefining airline quality standards in India, has announced the induction of yet another brand new Airbus-320 and with this induction, IndiGo will launch 6 new flights on its network. IndiGo will operate its 5th flight on Delhi to Kolkata to Delhi sector and 3rd non-stop flight on Kolkata to Bangalore to Kolkata sector. In addition, Kochi will be connected with Bangalore and Kolkata. The new flights will provide increased frequencies on the routes and offer greater travel options for its customers and will commence effective 04th June 10 The new services reinforce IndiGo’s leadership in the Indian skies, with its 176 flights connecting 22 destinations across the nation.
Highlighting the importance of launching new sectors and additional flights, Aditya Ghosh, President IndiGo said, “Bangalore-Kochi, and Kochi-Kolkata have emerged as sectors that have started attracting both leisure and business passengers in the recent past, and hold immense potential for IndiGo. We are also looking at providing affordable fares on these new routes for regular travelers. IndiGo is also reinforcing its commitment to on-time performance by announcing new frequencies from Bangalore, Kolkata, Delhi, and Kochi. It is our constant endeavour to provide greater flexibility of choice for our customers, and we continue to offer them an on-time, hassle free and affordable experience.”
IndiGo also recently commenced its operations in Srinagar and Jammu, connecting it with metros including Delhi, Mumbai, Kolkata and Hyderabad. These services are complemented by a special promotion for armed forces and their families, who will be given 100 percent concession on the base fare on any on these routes. This offer is extended to those who are serving, and are retired Indian Armed Forces, paramilitary personnel as well as their families. This initiative is to recognize the sacrifices made by the armed forces & their families for the nation, and honour them with the privilege of most affordable fares.

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After its award winning ’Sleep with your wife’ ad campaign, IndiGo is set to unveil its first TV commercial for this year. The TVC will be aired nationally on May 17, and resonates the airline’s core value of On-Time Performance. Targeted at all travelers, the advertisement brings alive the importance of On-Time flights for anyone who chooses to fly.
Featuring IndiGo cabin crew, IndiGo Ground Force and pilots, the TVC tells viewers the story of what happens behind the scene at IndiGo, enabling it to offer its unmatched and consistent On Time Performance and hassle free travel experience to all its fliers. From an on-time crew to spotless aircraft, and hospitable service to serving delicious food, the team-in-command puts its best foot forward to ensure customer comfort and punctuality. Besides its USP of flying on-time, IndiGo also stands for always offering its customers low fares and a hassle free travel experience.
Elaborating on the concept of the new advertisement, Mr. Aditya Ghosh, President, IndiGo said “At IndiGo, low cost and low fares doesn’t mean low quality. On-Time performance is core to our business and is one of the three values that IndiGo stands for. The cool new TVC is refreshing and unique and reinforces IndiGo’s commitment of providing all our fliers with an On Time, hassle free experience at low fares, always!”
With the introduction of step less stairs and Q-busters, IndiGo today is the only Indian airline with a ‘boarding ramp’, resonating the airline’s uncompromising character on customer comfort where low cost never means low quality. The former allows passengers to board into the aircraft effortlessly, and the latter helps in providing the boarding pass to passengers anywhere within the airport premises.
IndiGo believes in keeping things simple yet cool. The airline’s advertising campaigns are designed to inspire and entertain viewers. With its crisp content, IndiGo aims to go beyond the usual clutter, making its campaign fresh, and combining the coolness factor with functionality. Even the latest IndiGo TVC is a reflection of its cool character and is unlike any of the staid and typical airline advertising campaigns that viewers are used to.
IndiGo, the coolest airline: Reasons to believe
IndiGo is the youngest, yet fastest growing airline in India, having flown over 18 million passengers in a little over 3.5 years
The airline currently enjoys 15.7% of the market share in India, making it country’s largest low fare airline
IndiGo’s On Time Performance is measured without human intervention using sophisticated ACARS technology making it the most accurate On Time data
Serving the widest range of food and beverage items amongst any domestic airline in India
Liberty to passengers to pre-assign seats and choose seats with extra legroom
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Attractive collection of desirable in-flight merchandise for sale at compelling prices
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IndiGo, the award-winning low-fare domestic airline that is redefining airline quality standards in India, is all set to commence its operations in Srinagar and Jammu with effect from March 18, 2010. The first flight, 6E 551, will fly out from the Indira Gandhi International Airport in New Delhi, to Jammu via Srinagar, with 175 passengers on-board. IndiGo will operate daily services between Delhi-Srinagar-Jammu-Delhi. The new services reinforce IndiGo’s leadership in the Indian skies, with its 170 daily flights connecting 22 destinations across the nation. With the launch of the flights to Jammu and Srinagar, IndiGo will also offer convenient connections to and from J&K with other metros like Mumbai, Kolkata and Hyderabad.
Commenting on the launch of the company’s new services, Aditya Ghosh, President, IndiGo, said, “This is a very exciting time for the IndiGo team, as we expand our reach in the Indian market. Jammu and Srinagar are key markets for us and hold a lot of promise IndiGo. Introduction of these new sectors will enable better connectivity for our passengers who want to experience heaven on earth!”
The launch of IndiGo’s new flight is complemented by its special promotion for armed forces and their families, who will be given 100 percent concession on the base fare on any on these routes. This offer is extended to those who are serving, and are retired Indian Armed Forces as well as their families. This initiative is to recognize the sacrifices made by the armed forces & their families for the nation, and honour them with the privilege of most affordable fares.
Sharing his opinion on the special offer for the defence personnel, Mr.Ghosh added, “It has been our constant endeavour and commitment to live up to, and exceed our passengers’ expectations when it comes to experience. We will continue to make their journey a hassle-free experience. Therefore, at the onset of these services, we are happy to extend our gratitude towards the Indian armed forces by introducing a special offer for them. This offer will enable armed officers and retired personnel get great travel deals, enabling them to meet their relatives and friends across the country at really affordable air fares.”
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 IndiGo, the award-winning low-fare airline that is redefining the airline business in India, took the delivery of its 25th A320 aircraft on the opening day of the Hyderabad Air Show, ‘India Aviation 2010’. The delivered aircraft is powered by IAE engines. The delivery ceremony was presided over by Honourable Minister for Civil Aviation, Shri Praful Patel.
Speaking on this grand occasion, Aditya Ghosh, President, IndiGo said, “We are delighted with the delivery of the brand new Airbus A320 aircraft into our existing robust fleet. Airbus has been IndiGo’s partner in growth and success since its launch in India, in 2006. In line with this aircraft delivery, IndiGo reinforces its commitment to affordable, hassle free air travel for passengers in India.On behalf of the entire team at IndiGo, we thank Hon'ble Minister Praful Patel for supporting IndiGo, and we would also like to take this opportunity to thank our travel industry partners and passengers, who make us who we are!".
“IndiGo’s steady and impressive growth is symbolic of the energy and dynamism of the Indian aviation sector. It is fitting that as the aviation sector begins to gain momentum, the Airbus A320 really is the aircraft of choice for both operators and passengers. The A320 has unparalleled reliability and operating economics, and offers passengers the most comfortable cabin of any single aisle aircraft,” said Dr. Kiran Rao, Executive Vice President, Marketing and Contracts, Airbus
Airbus aircraft share a unique cockpit and operational commonality, allowing airlines to use the same pool of pilots, cabin crews and maintenance engineers, bringing operational flexibility and resulting in significant cost savings.
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IndiGo, the award-winning low-fare airline that is redefining the airline business in India, has been awarded by BIAL in recognition of the airline’s outstanding contribution in airside safety at the Bangalore International Airport Limited (BIAL). This is IndiGo’s second recognition for airside safety, in line with the ‘Safety Excellence Award’ that the airline received by GMR in 2009.
BIAL had launched ‘Safety at Work’, a robust safety program at the Bangalore International Airport from 4th January to 3rd February 2010.This month long safety drive was meticulously executed, to monitor and educate airlines and the on-ground staff about safety at airside (Ramp).
IndiGo was chosen as the best airline for following safety norms stringently to perfection; during this month. The categories for which IndiGo was honored were the following:
Best Company Identified for ‘Safety Practices followed during Turn Around Audits’
Best Company for ‘Implementing Standard FOD Practices’
Best Supervisor for ‘Safety Awareness’
Best Marshaller for ‘Safety Awareness’
Awareness on FOD Service Provider
Best Pushback Operator Service Provider
Proper Disposal of FOD Service Provider
Speaking on the grand occasion Mr. Aditya Ghosh, President IndiGo said “We at IndiGo feel absolutely delighted to receive this recognition and strongly believe that this award is recognition of the consistent effort & commitment by all our IndiGo employees to safety. Safety is paramount to us at IndiGo led by the constant efforts of our Safety and Corporate Learning Departments.”
Ghosh added, "On behalf of the entire team at IndiGo, I accept this award with great humility and we thank Bangalore International Airport for the recognition”.
IndiGo has been able to maintain its impressive operational efficiency, which is achieved through excellent operational planning, faster turnarounds and well coordinated efforts among all operating groups.
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IndiGo, the award-winning low-fare airline that is redefining the airline business in India, has been awarded as ‘Most Admired Travel Product of the Year 2009’ by South Asian Travel and Tourism Exhibition (SATTE), at the SATTE Achievers Award 2010.
Mr. Salman Khurshid, Hon’ble Union Minister of State (Independent-Charge) for Corporate Affairs presented the award to Mr. Aditya Ghosh, President, IndiGo on January 28, 2010 at a gala function at the Leela Kempinski in Gurgaon.
Speaking on the grand occasion Mr. Aditya Ghosh, President, IndiGo said “This award is very special to IndiGo as it recognizes our efforts to provide affordable fares, on time and hassle free travel. We feel absolutely delighted to receive this recognition and it is gratifying to see that our unrelenting efforts to redefine quality standards in Indian aviation have been recognized. It feels great that this award recognizes the role of IndiGo across all travel domains.”
Ghosh added, "I accept this award on behalf of the entire team at IndiGo and we will continue to work hard to achieve even higher standards of excellence. And finally, we thank our passengers, who make us who we are!" "
While giving this award Mr. Salman Khurshid said “You guys are just wonderful!”

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